A minus star rating. There are 2 sides to every story but the other negative reviews say it all. Jeff definately has Mental Health Issues. We have bought several thousands of dollars worth of furniture off this idiot in the past and went back for more abuse, whose the idiot. We just purchased a $1600 coffee table from Devon, Jeff was on vacation. The table was packed in 2 pieces and Devon showed us how to put it together from the display model. We live 100 kms out of Wpg. and when we got home and opened it up it had 2 distinct scratches on the base and the glass top did not line up to assemble to the base, out by several inches. Called Devon and told him. He said that he would have to consult with Jeff but that they could probably deliver another assembled table to us since it was their mistake. No go for Jeff, Jeff told us his delivery truck did not leave Wpg. and if we wanted another table that we would have to bring the table back to him by Fri.this was Wed. He was so rude and obnoxious to my husband on the phone that my husband hung up on him. When I called Jeff back to tell him that we would be bringing back the table the next day, he was rude and obnoxious to me as well but he hung up on me. This guy is crazy. We returned the table and he "screamed and yelled" at my husband, he was vibrating, he was in such a manic state, then locked my husband out of the store with the glass top in my husband's hand. My husband manages a multi million dollar business and is very level headed, but he came close to hitting Jeff, and he is not a violent person. It is hard to beleive that he could treat customers the way he did and does, I am serious when I say he acted like a "madman". We did not want the table, wanted a refund, this was absolutely out of the question, not happening. Probably should have called the police since he is across from the Public Safety Building. Poor Devon was several steps behind Jeff, cowering. Jeff eventually came out of the store, and berated Devon, in front of Devon, for giving us the wrong the base. He said that we had to "take it or leave it" but we were getting another assembled table, no refund, no appology, nothing. He had us, he had our money. Guess what, we will never ever shop there again and we were going to buy bar stools and another table off him before all this. He lost a good paying customer and several others since I am telling anyone who will listen to me to NOT shop at Cosman's on Princess in Winnipeg.There are several other higher end stores in Winnipeg that know how to treat their customers and want to do business, go there, we will from now on. Even Walmart treats their customers better than this fool.
